짐잉글리쉬

Meetings & Presentations

1. Opening a meeting and setting the agenda

p. 4

2. Presenting quarterly business results

p. 5

3. Responding to questions during a presentation

p. 6

4. Proposing a new project idea to the team

p. 7

5. Summarizing key points from a discussion

p. 8

6. Delegating tasks to team members

p. 9

7. Requesting a project deadline extension

p. 10

8. Updating stakeholders on project progress

p. 11

9. Handling disagreements in a meeting

p. 12

10. Closing a meeting with action items

Customer Interaction

p. 13

11. Making a sales pitch to a potential client

p. 14

12. Responding to customer complaints

p. 15

13. Negotiating contract terms with a client

p. 16

14. Following up after a client meeting

p. 17

15. Explaining product features and benefits

p. 18

16. Handling price objections from a customer

p. 19

17. Requesting payment from a delinquent client

p. 20

18. Building rapport with a new business partner

p. 21

19. Clarifying client requirements and expectations

p. 22

20. Closing a sales deal

Hiring & HR

p. 23

21. Conducting a job interview

p. 24

22. Giving constructive feedback to an employee

p. 25

23. Discussing performance issues with a staff member

p. 26

24. Announcing a promotion or salary increase

p. 27

25. Conducting a disciplinary meeting

Email & Written Communication

p. 28

26. Writing a professional email to a senior manager

p. 29

27. Requesting information from a colleague

p. 30

28. Declining a meeting invitation professionally

p. 31

29. Providing a status update via email

p. 32

30. Writing an apology email

p. 33

Table of Contents

Continue with advanced workplace situations, negotiation practice, and professional communication.

Phone & Remote Communication

31. Making an outbound business call

p. 34

32. Answering a professional phone call

p. 35

33. Scheduling a meeting over the phone

p. 36

34. Taking a message for a colleague

p. 37

35. Joining a video conference call

p. 38

Negotiation & Problem Solving

36. Negotiating salary during a job offer

p. 39

37. Resolving a conflict between team members

p. 40

38. Presenting alternative solutions to a problem

p. 41

39. Persuading someone to change their viewpoint

p. 42

40. Making a compromise during negotiations

p. 43

International Business

41. Conducting a business meeting with international clients

p. 44

42. Explaining cultural differences in business practices

p. 45

43. Participating in a cross-cultural team discussion

p. 46

Marketing & Branding

44. Pitching a marketing campaign to executives

p. 47

45. Presenting market research findings

p. 48

Other Business Situations

46. Requesting a budget increase for your department

p. 49

47. Explaining a financial report to non-financial stakeholders

p. 50

48. Organizing and explaining a training session

p. 51

49. Announcing company news or policy changes

p. 52

50. Networking at a business conference or event

p. 53